The Think Pro team reached out to Sorger & Co. to help manage the modernization of their legacy Salesforce CRM system configuration. The system, which managed all of their day-to-day customer operations, payments and accounting, needed several updates to remove bloated legacy plugins, update processes and flows built with outdated tools and practices, and introduce a modern marketing automation platform for more active customer outreach.
Sorger & Co. helped the Think Pro team build a detailed systems migration and digital marketing strategy that would leverage all the best parts of their Salesforce instance while introducing new tools and approaches that would simplify their operations and reduce organizational complexity.